Privacy Policy

PRIVACY STATEMENT

We take your privacy seriously and this privacy statement explains how sophiajamesjewels.com (collectively, “we”, “us” or “our”) collects, uses, shares and processes your information.

Collection and Use of Personal Data

Personal data is information that can be used to identify you directly or indirectly. Personal data also includes anonymous data linked to information that can be used to directly or indirectly identify you. Personal data does not include data that has been irreversibly anonymized or aggregated in such a way that it can no longer allow us, either in combination with other information or otherwise, to identify you.

Promoting safety and security

We respect the principles of legality, legitimacy and transparency, use and process minimal data within a limited scope of purpose and take technical and administrative measures to protect data security. We use personal data to help verify user accounts and activities, as well as to promote safety and security, such as monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies. This processing is based on our legitimate interest in helping to ensure the security of our products and services.

Here is a description of the types of personal data we may collect and how we may use it:

What personal data we collect

ⅰ. Data you provide:

We collect the personal data you provide when you use our products and services or interact with us, such as when you create an account, contact us, participate in an online survey, use our online help or online chat tool. If you make a purchase, we collect personal data related to the purchase. This data includes your payment details such as your credit or debit card number and other card information and other account and authentication information, as well as billing, shipping and contact details.

ⅱ. Data about the use of our services and products:

When you visit our websites, we may collect data about the type of device you use, your device's unique identifier, your device's IP address, your operating system, the type of Internet browser you use, usage information, diagnostic information and location information from or about the computers, phones or other devices on which you install or access our products or services. Where available, our services may use GPS, your IP address and other technologies to determine the approximate location of a device to enable us to improve our products and services.

How we use your personal data

Generally speaking, we use personal data to provide, improve and develop our products and services, to communicate with you, to deliver targeted advertisements and services, and to protect ourselves and our customers.

ⅰ. Provide, improve and develop our products and services:

We use personal data to help us provide, improve and develop our products, services and advertising. This includes using personal data for purposes such as data analysis, research and audits. This processing is based on our legitimate interest in providing you with products and services and in business continuity. If you participate in a contest or other promotion, we may use the personal data you provide to administer these programs. Some of these activities have additional rules, which may contain more details about how we use personal data, so we recommend that you read these rules carefully before participating.

ⅱ. Communicating with you:

Subject to your prior express consent, we may use personal data to send you marketing communications in relation to our own products and services, communicate with you about your account or transactions, and inform you of our policies and terms. If you no longer wish to receive email communications for marketing purposes, please contact us to opt out. We may also use your data to process and respond to your requests when you contact us. Subject to your prior express consent, we may share your personal data with third party partners who may send you marketing communications related to their products and services. Subject to your express prior consent, we may use personal data to personalize your experience with our products and services and on third-party websites and applications, and to determine the effectiveness of our promotional campaigns.

NOTE: For any of the uses of your data described above that require your prior express consent, please note that you can withdraw your consent by contacting us.

Definition of "Cookies"

Cookies are small pieces of text used to store information in web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones and other devices. We also use other technologies, including data we store on your browser or device, identifiers associated with your device, and other software for similar purposes. In this Cookie Statement, we refer to all of these technologies as "cookies".